Customer Guide / Advisor – Successful Customer Experience
Customer success is the principle according to which the entire company does everything possible to ensure that customers use your products or services successfully.
As the name suggests, the main task of the customer guide/advisor is to make using RESTOMAX products a successful experience. This includes all communication with the customer and assistance throughout the customer journey, in the role of GUIDE/Customer Advisor. This includes welcoming the customer, assisting the customer, as well as proactive assistance.