Ordering kiosk fast food: ally for restaurators

Belgium’s hotel and catering industry is becoming increasingly competitive. To stand out from the crowd and offer an ever more exceptional customer experience, establishments in this sector are turning to technology and innovation. In particular, the use of ordering kiosks is on the increase.

THE ORDERING KIOSK FAST FOOD: A FASHIONABLE DEVICE

Generally placed at the entrance to restaurants, ordering kiosk fast food are devices that allow customers to place their orders via a touch screen. Quick and easy to use, customers can pay directly at the kiosk, in complete autonomy. What’s more, if connected to the cash register, they can be used to manage preparations in the kitchen, and alert customers via a connected screen as soon as their order is ready.

This computerized system simplifies the ordering process and reduces queues. It displays the menus on offer, allowing customers to select their choices with just a few clicks, and pay the bill. Ingredients, allergens, additives…information can be particularly detailed to help customers make an informed choice.

GREATER PRODUCTIVITY AND A BETTER CUSTOMER EXPERIENCE

The popularity of these devices can be explained by their multiple advantages. In particular, they enable huge time and productivity savings, thanks to a more efficient order-taking system. They also reduce order-taking time and queuing ;